ChoreHero Privacy Policy

Last updated: July 01, 2025

1. Introduction

ChoreHero (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile app and related services (the “Service”). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

a. Information You Provide

  • Account Information: name, email, password
  • Household Information: profiles, chore lists, schedules
  • Support Communications: any messages you send us

b. Automatically Collected Data

  • Usage Data: app interactions, timestamps
  • Device Data: device type, OS version, IP address
  • Performance & Crash Reports

c. Optional

  • Profile Image Uploads: when you choose to upload via signed URLs

3. How We Use Your Information

  • To Provide & Personalize the Service: deliver core functionality, sync chores, assign reminders
  • To Improve the App: analyze usage patterns, fix bugs
  • To Communicate: account updates, promotional messages (opt‑in)
  • For Security & Legal Compliance

4. Data Sharing

We do not sell your personal data. We may share information:

  • With Service Providers: e.g., Firebase, Supabase, FCM, crash-report tools
  • With Your Household: data shared among family members as configured
  • For Legal Reasons: if required by law or to protect legal claims
  • Business Transfers: in connection with mergers, as permitted by law

5. Your Controls and Rights

  • Access, Rectify, or Delete: contact us to review or erase your personal data.
  • Opt‑out: stop promotional emails anytime.
  • Device Settings: manage notifications, disconnect from integrations.

If you’re in the EU or UK, you also have rights under GDPR: data access, portability, restriction, objection, erasure.

6. Data Retention

We retain your data as long as your account is active or needed for Service purposes. After account deletion, personal data is deleted within 30 days, except if retained for legal obligations.

7. Data Security

We use industry-standard security:

  • Encryption in transit (TLS) and at rest
  • Access Controls and secure infrastructure (Firebase/Supabase)
  • Signed URLs for profile images
  • Crash Reporting Tools, configured to minimize sensitive data exposure

8. International Transfers

Your data may be processed in the U.S. If you’re outside the U.S., appropriate safeguards (e.g., EU Standard Contractual Clauses) apply.

9. Children’s Privacy

We do not knowingly collect data from children under 13. Parents/guardians should oversee account creation for minors. If you believe a child under 13 has an account, contact us to remove it.

10. Third‑Party Integrations

We use third-party services (Supabase, FCM, Firebase). These subprocessors are contractually obligated to protect your data. We will notify you of any new subprocessors via this policy.

11. Changes to This Policy

We may update this policy as the app evolves. We’ll post the updated version with a revised “Last updated” date and notify users of major changes. Continued use indicates acceptance.

12. Contact Us

Have questions or requests? Contact us at support@chorehero.app